The auction has been closed.
We really hope that you will love your online purchase. However, if it's not right, you have 14 days from your order date to return the item to us. We can't accept returns received after 14 days.
Items must be returned in their original state; unworn, with all labels and tags still attached; and with any original packaging. We will not accept returns for any items that have been worn and/or tags removed.
At this time customers are required to cover any costs associated with returning an item to us and it is the customer’s responsibility to track their return safely back to us.
All returns are subject to a £10 processing fee which will be taken off your refund.
On receipt of your returned items, we will refund the price paid on the original payment card less £10 Return Fee. Please note shipping costs are not refunded. Refunds are processed within 10 days of us receiving the items. Once we have processed the refund, you will receive an email confirmation. Please note that refunds can take up to 30 days to appear on your card.
Please contact info@rites.co if you would like to make a return.
Please note we do not offer returns for items bought instore.